United Way Worldwide (UWW) is the largest and oldest private charity in the United States, working in 1,800 communities across the U.S. and more than 40 countries worldwide. Frontier was hired by UWW’s corporate headquarters to strengthen its innovation capacity and capabilities. We partnered with their new Innovation Lab, their Executive Team, and their Digital Services Group to help them better understand the motivations and mindsets of their current and future donors and develop prototypes to enhance their donor experience of giving.